Introduction

This Privacy Policy explains how Ponce Painting ("we", "our", or "us") collects, uses, and discloses information about you when you visit our website at https://ponce-painting.com, use our services, or otherwise interact with us.

We respect your privacy and are committed to protecting your personal information. Please read this Privacy Policy carefully to understand our practices regarding your information.

Information We Collect

Information You Provide to Us

We may collect the following types of information when you interact with our services:

• Contact Information: Name, email address, phone number, and mailing address.
• Account Information: Username, password, and profile information.
• Communications: Messages you send us through our contact forms or customer service.
• Payment Information: Credit card details, billing address, and other payment-related information (processed securely by our payment processors).

Information We Collect Automatically

When you use our website, we may automatically collect certain information about your device and usage, including:

• Device Information: Browser type, operating system, device type, and language preferences.
• Usage Data: Pages visited, time spent on pages, links clicked, and interactions with our content.
• Location Information: General location based on IP address.
• Cookies and Similar Technologies: Information collected through cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and fulfilling orders
• Responding to your inquiries and customer service requests
• Sending you administrative communications and updates about our services
• Sending marketing communications (subject to your preferences)
• Personalizing your experience on our website
• Analyzing usage patterns and improving our website and services
• Protecting against fraudulent or unauthorized activity
• Complying with legal obligations

How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party service providers who perform services on our behalf.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
• Legal Requirements: When required by law or to protect our rights or the safety of our users.
• With Your Consent: In other ways with your consent or at your direction.

We do not sell your personal information to third parties.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, correcting, or deleting your personal information
• Restricting or objecting to our processing of your data
• Requesting portability of your information
• Withdrawing consent where processing is based on consent
• Opting out of marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have any questions or concerns about our Privacy Policy or our privacy practices, please contact us at:

Email: info@ponce-painting.com
Phone: 337-304-7936
Address: Lake Charles, LA